Tag: Gulliver

7
Ago

Two Chinese tourists are arrested for making a Hitler salute in Germany

IGNORANCE of the law is no excuse for breaking it. Over the weekend two Chinese tourists were arrested in Germany for photographing themselves making Hitler salutes outside the Reichstag building in Berlin. The country has strict anti-hate laws, which prohibits pro-Nazi symbols and speech. The Chinese pair were released on €500 ($590) bail; police said they could face as much as three years in prison. However, the men were told they were free to leave the country, and that if a fine was handed down at trial, the bail money could be used to cover it.

Gulliver does not intend to get into the rights and wrongs of Germany’s anti-hate laws. (For what it’s worth, he would think the Hitler salute crass, insensitive and insulting while not considering that a high enough bar to curb freedom of expression.) But the incident provides an opportunity to think about the extent to which foreigners should make themselves aware of local laws and sensitivities.

We do not know for certain the Chinese travellers’ motivation for their…Continue reading

3
Ago

Investors prefer airlines with good customer service

THE trend seems clear. Spirit Airlines became the most profitable carrier in America at the same time that it was the most complained about. Frontier Airlines cut costs, became a no-frills budget carrier, and went from posting big losses to notching big gains. American, Delta and United scrambled to keep up, slashed comforts and amenities, and introduced their own no-frills budget fare class to compete with Spirit and Frontier, which turned out to be rather lucrative. The message was obvious: cut service, make money.

Or maybe not. A new study by Watermark…Continue reading

1
Ago

A judge rules on the case of the “incredible shrinking airline seat”

THE airlines are not doing it. Congress could not either. Nor could a petition with tens of thousands of signatures. The Federal Aviation Administration declined to do it, too. But now, a federal judge may finally do what the others failed to, or would not: stop seat rows on aeroplanes inching closer and closer together.

“This is the case of the incredible shrinking airline seat,” began Judge Patricia Millett of the Circuit Court of Appeals for the District of Columbia, in her strongly worded ruling, handed down on July 28th. The case began nearly two years ago, when FlyersRights.org, a non-profit passenger advocacy group, circulated a petition demanding regulation of the distance between rows of plane seats, known as seat pitch. Average seat pitch in America, the petition noted, had declined from 35 to 31 inches in the past few decades. (American Airlines planned earlier this year to space some rows just 29 inches apart on new planes, before agreeing under pressure to add an extra inch.)…Continue reading

31
Jul

Many business travellers prefer not to interact with others when on trips

AS ANYONE who flies regularly for work can attest, business travellers are not constantly being doted upon. Flights are not all booked by a travel manager, nor are never-ending drinks being poured by dutiful attendants. Indeed, corporate travel might be becoming a more independent affair.

According to a recent survey, a growing number of business travellers would prefer to avoid interaction with people when on the road, at least until something goes wrong. The research by Egencia, Expedia’s business-travel arm, questioned nearly 5,000 business travellers in Europe, America and Australia. Half of them said they want to avoid human contact while travelling.

That is not because business travellers find their time on the road repugnant and want to bury themselves in their smartphones….Continue reading

26
Jul

A high-speed rail connection between Hong Kong and the mainland is proving controversial

ON JULY 1st Hong Kong marked 20 years of mainland rule with a rare visit from Xi Jinping, the Chinese premier. Mr Xi arrived on an Air China flight from Beijing. The next visit by a Chinese president is unlikely to take place until 2022, when Hong Kong will be half way through its 50-year transition period between British and Chinese rule. Then, perhaps, he will travel by high-speed rail, and arrive at a smart terminal being built in West Kowloon.

Hong Kong is in the midst of an infrastructure-building boom. Work on a third runway at Chek Lap Kok airport began last year. Just outside, the finishing touches are being made to a 40-kilometre (25-mile) bridge-and-tunnel road linking Hong Kong, Macau and Zhuhai. And by next year a new rail line will connect Hong Kong to Guangdong and the rest of China’s high-speed network.

Trains on the “XRL” can travel up to 350km/h (although it is estimated that it will take 14 minutes to travel the 26km between Kowloon and Futian, making the actual speed more like 110km/h at first). The…Continue reading

25
Jul

Has Ryanair become too nice?

THREE years ago, Ryanair, Europe’s biggest budget airline, made the sudden decision to be nicer to its customers. Before that, brusqueness had been part of its strategy. Fares were low, but check-in staff were famously ruthless. One family was charged €600 ($701) to print their forgotten boarding passes (“idiots” according to Michael O’Leary, the airline’s boss, when they complained). Gatekeepers would obsessively check carry-on bags, demanding huge fees for those a smidgen over the limit. That culture started at the top. Mr O’Leary liked to berate his passengers, the second their expectations rose. “You’re not getting a refund so fuck off. We don’t want to hear your sob stories. What part of ‘no refund’ don’t you understand?», he once told them.

It was a highly successful, perhaps even clever, strategy. The airline went from being an insignificant Irish operator to Europe’s second largest carrier after Lufthansa, regularly reporting juicy profits. Every time Mr O’Leary mooted the idea of installing…Continue reading

24
Jul

Climate change might prevent airlines from flying full planes

THIS summer America has experienced some of the most intense heatwaves in decades. In parts of southern Arizona the mercury has climbed to a sweltering 48°C. That has had an impact on the state’s infrastructure. Last month, a single day’s heatwave grounded dozens of planes. As global temperatures climb higher, such incidents are likely to increase.

Climate change could have a dramatic impact on aviation across the world, according to a recently released paper by a team from Columbia University and Logistics Management Institute, a consulting firm. The researchers predict that as early as the middle of the century, some 30% of flights departing during the most blistering parts of the day will not be able to take off at their maximum weight because the hotter, less dense air will not provide enough lift.

Of the 19 airports examined, Dubai and LaGuardia in New York are expected to see some of the worst effects. During the harshest…Continue reading

24
Jul

Climate change might prevent airlines flying full planes

THIS summer America has experienced some of the most intense heatwaves in decades. In parts of southern Arizona the mercury has climbed to a sweltering 48°C. That has had an impact on the state’s infrastructure. Last month, a single day’s heatwave grounded dozens of planes. As global temperatures climb higher, such incidents are likely to increase.

Climate change could have a dramatic impact on aviation across the world, according to a recently released paper by a team from Columbia University and Logistics Management Institute, a consulting firm. The researchers predict that as early as the middle of the century, some 30% of flights departing during the most blistering parts of the day will not be able to take off at their maximum weight because the hotter, less dense air will not provide enough lift.

Of the 19 airports examined, Dubai and LaGuardia in New York are expected to see some of the worst effects. During the harshest…Continue reading

18
Jul

Restrictions are lifted on the last airline affected by America's laptop ban

JUST like that, America’s laptop ban is all but over. Four months ago the Trump administration announced that travellers from ten Middle Eastern countries would be barred from taking electronics larger than a mobile phone into plane cabins, citing security concerns. In the past few weeks, the government has been gradually freeing carriers, including Emirates, Etihad and Turkish Airlines, from the restrictions. On July 17th, it lifted the ban on the last remaining airline covered, Saudi Arabian Airlines.

That represents a shift by the Department of Homeland Security. John Kelly, the department’s chief, had at one stage suggested that the laptop would be extended across the world. But at the end of last month it was instead decided that America would demand a slate of tighter security measures at all airports with flights into the country. Mr Kelly said at the time that around 325,000 flyers each day, on 2,000 flights from 280 airports in 105 countries, would be subject to a more “extensive screening process”. That would include…Continue reading

18
Jul

United Airlines is testing a novel way of bumping passengers

IT IS a classic traveller’s dilemma: you are waiting in the boarding area for your flight, and an airline employee asks over the loudspeaker if anyone is willing to be bumped in exchange for a voucher. You like the idea of sacrificing the unimportant meeting you were scheduled to attend in return for a few hundred dollars of travel credit. Then again you do not fancy explaining this to your colleagues, or sitting about in an airport for three hours waiting for the next flight.

Now imagine that instead of having to make this decision just before you board, you could do it do it several days in advance, in the comfort of your home. Changes the equation a bit, does it not?

United Airlines is contemplating a new scheme along these lines, called the Flex-Schedule Program. If a flight is overbooked, or looking like it might be, United will contact passengers who have signed up to the scheme up to five days ahead of departure. They will be given the option of switching to a less popular flight on the same day between the same…Continue reading